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Question: Discuss About The Documentation Systems And Internal Controls? Answer: Introduction The system documentation had been implied for forming the effective processing of the effective management and development of the project operations. As stated by Singh, Mindel and Mathiassen (2016), the process of integration of the organization would be implied for protecting the analysis of the operations. The following assignment had been developed for developing the profitability and development of the analysis for the Ransomware Cyber Attack in May 2017. The analysis would help in developing some solutions for the Ransomware Cyber Attack in May 2017. The analysis of the processes for the organization would help in determining the operation of the project integration. Overview of the Revenue Cycle According to Colwell (2015), revenue cycle can be evaluated as the process of initiation, generation and completion of the activities of revenue gain in the organization. The organization of Motherboards and More Pty Ltd has a specific revenue cycle that initiates with the placing of the order by their customers. The customers place their orders by the help of emails, website, or telephone. The collected orders from the warehouse would be sent to the processing in accordance to the customers data. The orders are arranged and loaded in the dock by following the alphabetical arrangement of the customers name. The authors like Ameri, Sadeh and Didehkhani (2015), have defined the deployment of the effective processing of the orders can be done in Motherboards and More Pty Ltd by the use of the sales invoice generation system. The invoice generation system would be formed for interacting with the payment initiation in the organization as all the sales process is carried on credit. The cus tomers are required for paying only after they have confirmed the quantity of the goods received by them and in this way they are required for paying for the development of the effective process of the goods (Kilic, Zaim Delen, 2015). The revenue cycle for the organization would be formed for involving the development of the effective process and integration. Identification of the Issues and Development of Control Strategies According to Long et al. (2013), the internal control weaknesses are generated due to the issues in the operations of the organization due to the internal processing errors. The issues of the internal control weaknesses for Motherboards and More Pty Ltd are issues in management of the large number of clients, unable to deliver the right orders to the clients, absence of physical tracking of the stock, and delay in operations of delivery. The issues in the development of the operations would cause the slackness in the operations of the organization. Impact of Weaknesses of Revenue Cycle of Motherboards and More The various weaknesses of Revenue Cycle of Motherboards and More Pty Ltd are issues in management of the large number of clients, unable to deliver the right orders to the clients, absence of physical tracking of the stock, and delay in operations of delivery have caused the following issues, Decrease of customer retention due to the customer management issues Fall in customer satisfaction due to absurd delivery to them Stock maintenance issues due to absence of physical tracking of the stock Control Strategy for Motherboards and More Revenue Cycle The effective control strategies for the Motherboards and More Pty Ltd to form some solutions to the issues of decrease of customer retention, customer management issues, fall in customer satisfaction, absurd delivery, stock maintenance issues, and absence of physical tracking of the stock are given below, Integration of the Enterprise Resource Planning and Customer Relation Management for improving the operations, management and completion of the processes Implementation of the Stock Management System for forming the effective management of the stocks in the organization Overview of Ransomware Attack The Ransomware Attack had been a major threat for the deployment of the operations in the organization. According to Titcomb and McGoogan (2017), the attack of Ransomware was initiated by a group of cyber criminals and hackers namely Shadow Breakers in April 2017. The attackers had used the concept of infiltrating the uncommon deployment of the malicious software for harming the organizations that uses legacy system. The WannaCry malware encrypts the files of the computer devices whose network it infiltrates (Kettley, 2017). The users would become unable to access the data and information from those file and they had to fulfil the demand of $300 by the hackers. Review of Appropriate Controls The impact of the Ransomware Attack can be controlled by implying the following control strategies and mitigation processes in Motherboards and More Pty Ltd organization, Regular Updates of Security Infrastructure: The regular updates of the inbuilt security of the network such as authorization, encryption, firewall, and authentication. The security of the organization against Ransomware Attack can be strengthened by the use of these security functions. IDS/IPS implementation: The IDS or intrusion detection system and IPS or intrusion prevention system would be implemented for forming the accurate and improved processes of the security from the Ransomware Attack on the operations of Motherboards and More Pty Ltd organization. It would detect and prevent the external access in the system of the organization. Conclusion The assignment had helped in drawing the conclusion for the analysis of the revenue cycle and development of some control strategies for the organization of Motherboards and More Pty Ltd. The analysis of the Ransomware Attack would help in critical evaluation of the process of the cyber criminal attacks and activities. The integration of the enterprise resource planning and customer relation and implementation of the stock management system would help in overcoming the issues of the revenue cycle of Motherboards and More Pty Ltd. Moreover, the Regular Updates of Security Infrastructure and IDS/IPS implementation would help in developing the effective solution to the development of the operations against the Ransomware Attack for Motherboards and More Pty Ltd. References Ameri, M., Sadeh, E., Didehkhani, H. (2015). Presenting Management Model of Relationship with Electronic Customer (e-CRM), Customer Satisfaction and Loyalty. Turkish Journal of Scientific Research. Vol, 2(2), 44-52. Carmen, R., Marius, S. (2016). Customer Loyalty Using Customer Relationship Management. Management Strategies Journal, 31(1), 285-288. Colwell, J. (2015). Tech tools to aid with revenue cycle management. Medical economics, 92(23), 54-54. Kettley, S. (2017). What is ransomware? How the global cyber attack is holding companies ransom. Express.co.uk. Retrieved 20 September 2017, from https://www.express.co.uk/life-style/science-technology/822003/ransomware-what-is-cyber-attack-Petya-virus-Wannacry-UK-Ukraine-WPP Kilic, H. S., Zaim, S., Delen, D. (2015). Selecting The Best ERP system for SMEs using a combination of ANP and PROMETHEE methods. Expert Systems with Applications, 42(5), 2343-2352. Long, C. S., Khalafinezhad, R., Ismail, W. K. W., Rasid, S. Z. A. (2013). Impact of CRM factors on customer satisfaction and loyalty. Asian Social Science, 9(10), 247. Singh, R., Mindel, V., Mathiassen, L. (2016, January). IT-Based Revenue Cycle Management: An Action Research into Relational Coordination. In System Sciences (HICSS), 2016 49th Hawaii International Conference on(pp. 3152-3161). IEEE. Titcomb, J., McGoogan, C. (2017). Cyber attack: Latest evidence indicates 'phishing' emails not to blame for global hack. The Telegraph. Retrieved 20 September 2017, from https://www.telegraph.co.uk/technology/2017/05/15/nhs-cyber-attack-latest-authorities-warn-day-chaos-ransomware